Skip to main content
Community Member
June 1, 2026
Question

Logging into ID Mobile app

  • June 1, 2026
  • 2 replies
  • 35 views

I’ve purchased a SIM only and trying to log into the app to enter PAC code but it’s not letting me use my current mobile number to continue creating account - presume as it is still o2 number and not ID mobile. Any suggestions please 

    2 replies

    iD Mobile Employee
    June 2, 2026

    Hi ​@Benj082 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    June 3, 2026

    Hi, i am also having these issues, received my phone today but unable to add my phone number to use PAC code