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Question

Logging into ID Mobile app

  • June 1, 2026
  • 1 reply
  • 12 views
B
Community Member

I’ve purchased a SIM only and trying to log into the app to enter PAC code but it’s not letting me use my current mobile number to continue creating account - presume as it is still o2 number and not ID mobile. Any suggestions please 

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • June 2, 2026

    Hi ​@Benj082 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

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