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Community Member
September 15, 2024
Solved

login problems

When trying to login to my account either online or app it asks for my details, no,name,d.o.b. when entered correctly i get message details dont match records and go no further. HELP. 

    Kash M
    Kash MAnswer
    iD Mobile Employee
    September 17, 2024

    Hi @John galvin,

    Welcome to the Community!

    The link below may help with your issue.

    Please contact our Live Chat Team if you have further issues.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    11 replies

    New Contributor
    November 25, 2025

    I am logged in now for private chat