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my data usage

  • July 7, 2026
  • 1 reply
  • 5 views
E
Community Member

Hello, on the app it says I've used 188GB/100GB. 

Is this correct because I don't want to rack up a bill to pay for data. Thank you.

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • July 7, 2026

    Hi ​@Eddi3 

     

    Thank you for getting in touch with us. 

     

    Please note that the app shows how much data you have left, meaning that you have 188GB this could mean that your data rolled over however you can send us a private message via our live chat at https://www.idmobile.co.uk/live-chat so that we can access your account.

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

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