Hello. If I log into my ID, the only plan it is showing is inactive, if this is my old plan before I left and returned again, how do I get my new plan showing? I'm currently on ID with a contract so I definitely have an active ID plan.

Hi @Sara Esposito-Moore you will just need to add the new one. This link will show you how -How do I add my plan to the iD Mobile app? | iD Mobile Community

Perfect, thank you. I've added it now, sorry to have bothered you.

My ID app is showing a ID plan as inactive

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