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Community Member
L_jones14
Community Member
October 15, 2026
Question

name change

I am recently divorced and need to change the name on my account

    2 replies

    Geluk
    Silver Contributor
    Geluk
    Silver Contributor
    October 15, 2026

    You need to contact id Mobile, but not on a COMMUNITY FORUM😳

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 16, 2026

    Hi ​@L_jones14,

     

    I'm sorry to hear about your recent divorce.

     

    To update the name on your account, please contact us through Live Chat, Facebook, or Instagram, and the team will be able to advise you on the process and any documentation that may be required.

     

    Live Chat: https://www.idmobile.co.uk/live-chat

     

    For your security, please don't post any personal information or account details on this public forum.


    Regards,


    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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