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need access to the other two mobile phones i have

  • March 11, 2026
  • 1 reply
  • 5 views
J
Community Member

I need to access my other two phone numbers log calls I cant seem to access them on the app i have 3 phones all together but only one shows up on the app

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • March 11, 2026

    Hi ​@Jody Spiers 

    Thank you for getting in touch.

    The iD Mobile app can only display the account that you are currently logged into. Please you can use the following tails to add your accounts on the app:

    Open the App

    View Your Plans: Look for the "View your plans" section

    Add New Plan: Select "+ Add new plan".

    Enter Details: Enter the phone number, last name, and date of birth for each of the other two contracts.
    Switch Accounts:

     

    Thank you,

    Zandile 

    The iD Mobile Team 

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