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Question

need help re order

  • June 27, 2026
  • 1 reply
  • 5 views
W
New Contributor

I placed an order am today

Order number: { REMOVED }

And it did not ask for pac code

My pac code is { REMOVED }

I need to retain my mobile number

 

    1 reply

    Owethu M
    iD Mobile Employee
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    • Owethu M
    • iD Mobile Employee
    • July 1, 2026

    Hi ​@Warren65, 

     

    Thank you for reaching out. Please note that you will still be able to process a number change once you have received the order you do not have to process this when placing the order only. 

     

    Kind regards, 

     

    Owethu

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