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need to update my surname on my account

  • March 31, 2026
  • 1 reply
  • 34 views

Hello, I need to update my surname before I upgrade 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • April 1, 2026

Hi ​@Storm123 

Thank you for reaching out. I apologise for any inconvenience, but to update your name on your account, you will need to contact our Live Chat or reach out via our social media platforms. Please ensure you provide proof of your name change so the team can make the update for you securely.

 

Owethu