Skip to main content
Community Member
March 31, 2026

need to update my surname on my account

  • March 31, 2026
  • 1 reply
  • 103 views

Hello, I need to update my surname before I upgrade 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    April 1, 2026

    Hi ​@Storm123 

    Thank you for reaching out. I apologise for any inconvenience, but to update your name on your account, you will need to contact our Live Chat or reach out via our social media platforms. Please ensure you provide proof of your name change so the team can make the update for you securely.

     

    Owethu