Skip to main content
New Contributor
March 13, 2026
Question

No Sign Up Gift Card!

  • March 13, 2026
  • 3 replies
  • 12 views

Heya - i signed up on my birthday last October 21st 2025 with my wife, father and mother, they all got their gift card and sadly i didn’t get mine. I reached out to giftcloud weeks ago giving all my information as i still have confirmation of everything - i signed up via moneysaving expert like many others and should have received the 38 pound but nothing and no email update from them after using their contact form - not happy, particularly with no response upon providing all the asked for info - funny thing is i signed up for all my other family and i’m the only one that didn’t get the deal promised and i went first!

 

Don’t know if i can get any help, don’t know where else to go at this point, thanks if anyone that can help sees this

    3 replies

    iD Mobile Employee
    April 9, 2026

    Hi ​@Donwun,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    April 13, 2026

    Exactly the same situaltion here. Not impressed with ID Mobiles partner here at all

    iD Mobile Employee
    April 15, 2026

    Hi ​@NickC84 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.