My wife cannot receive or send SMS messages from her phone and is unable to log into the ID MOBILE app as the surname is advised as incorrect.Can anyone advise how to rectify this issue

Hi @NiscayahWe’re sorry to hear this.Which device is she using?Anika

not able to send / receive sms messages

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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