Solved

oops

Anybody having any luck with app and the ongoing oops something went wrong ,it's been over 2 weeks since I joined and I can't see my plan details

Best answer by swcq

Hi everything seems to be working fine now ,the app just worked the other day and been find since, thanks

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No, same here. Recently joined IDMobile. App was ok to start. “Oops something went wrong “ for 3 weeks.

+24

Welcome to the Community!

On some occasions it is a simple fix.

Have you tried uninstalling and reinstalling the app?

Kash

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Tried many times and getting nowhere ,a simple explanation in general would be ok to most people .

Cant access usage or account

+24

Hey there @swcq, we’re very sorry to hear that.

Have you tried via both the app and website please? Specifically this link below:

Thank you,

Tyler

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Hi everything seems to be working fine now ,the app just worked the other day and been find since, thanks

+25

Glad to hear that’s sorted.

Tom

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