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Community Member
September 1, 2026

pac number

  • September 1, 2026
  • 1 reply
  • 11 views

Basically I've just transferred over from Vodafone, I used the PAC number given, but it's still showing as the new number ID mobile has created when I wanted to keep my old one, it even says it on my direct debit email saying how much it's going to be. Will this change when the switch is done? 

    1 reply

    iD Mobile Employee
    September 7, 2026

    Hi ​@Emma0032 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M 

    The iD Mobile Team

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.