Permanently Deleted Gmail Associated With My iD Mobile Account | iD Mobile Community
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Permanently Deleted Gmail Associated With My iD Mobile Account

  • January 13, 2026
  • 1 reply
  • 17 views
A
Community Member

I am writing to explain that I permanently deleted the Gmail address that was previously associated with my iD Mobile account. The main issue is that I have forgotten my account password, and because the email address linked to the account has been deleted, I am unable to reset the password or receive verification emails. As a result, I cannot manage my account normally. I would like to discuss how I can update my email address and regain full access to my account, and I am happy to provide any information needed to verify my identity.

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • January 13, 2026

    Hi ​@Alfred526,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

    Gemma M

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