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Community Member
Claire scully
Community Member
September 25, 2026

phone cut off suffering a breavment

  • September 25, 2026
  • 1 reply
  • 10 views

Hello there my bill is late and phone been cut off I just lost my grandad and am sorting funeral and stuff short of money due to this hoping my phone can be reconnect and I will pay full bill on the 8th October please 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 25, 2026

    Hi ​@Claire scully,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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