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Community Member
September 7, 2026

phone number switch

  • September 7, 2026
  • 1 reply
  • 3 views

Hi when will my phone number be  transferred across to id mobile

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 10, 2026

    Hi ​@Zoe1234,

     

    A mobile number transfer will usually complete within 24 hours of the request being submitted.

     

    During the transfer, you may experience some temporary disruption to calls, texts and data. Once the process is complete, your number should begin working on your iD Mobile SIM/eSIM.

     

    If it's been longer than 24 hours since the transfer was requested, we'd recommend contacting our Customer Service Team via Live Chat for an update: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M
    The iD Mobile Social Media Team

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