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Ported number not showing in app.

  • June 24, 2026
  • 2 replies
  • 9 views

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It’s changed on my phone, but not on the app. How long should this take, please? 

Best answer by mickf

It looks like I should have waited until I got a text saying my number had moved, not just cheacked on my phone. All’s well now. App and phone are both on my ported number. 

2 replies

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  • Author
  • New Contributor
  • Answer
  • June 24, 2026

It looks like I should have waited until I got a text saying my number had moved, not just cheacked on my phone. All’s well now. App and phone are both on my ported number. 


Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • June 25, 2026

Hi ​@mickf

 

Thank you for letting us know that your phone is now showing your port in number. 

 

If you require further assistance you’re more than welcome to reach out and we’ll be happy to assist you. 

 

Thanks, 

Anneline