Hello, I am having an issue where my mobile number is showing up as an old, defunct business name when I call or text people. Since this is a recycled number, it seems the previous business data is still attached to my line profile.

Could you please:

1. Check my account to ensure it is completely registered as a standard consumer/personal line, not a business line?
2. Perform a network reset or profile refresh on my SIM card to clear any legacy data tags from the previous owner?"