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Community Member
June 18, 2026
Question

Receiving texts saying Ive missed calls but my phone never rang

  • June 18, 2026
  • 1 reply
  • 68 views

I receive some calls but not others. Even when I have signal, I just get a text saying I’ve missed a call but my phone never rang.

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    June 21, 2026

    Hi ​@Dan7897,

     

    Sorry you’re dealing with this. I know it’s frustrating when your phone shows signal but calls don’t actually come through.

     

    This usually points to a network setting or call routing issue, so let’s try a few quick fixes:

     

    Quick troubleshooting:
    Restart your phone
    Turn Airplane Mode ON for 30 seconds, then OFF
    Check Do Not Disturb / Focus mode is switched OFF
    Make sure call forwarding is not enabled
    Check if Call Barring is active in your settings


    Network checks:
    Set Network Selection to Automatic
    If you’re in a low-signal area, move and retest
    Remove and reinsert your SIM (or restart eSIM if applicable)


    Also worth checking:
    Test SIM in another phone (if possible) to rule out device issue
    Make sure your phone software is fully updated

     

    If the issue continues after this, it may need a network refresh

     

    Lamiya

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