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Question

Receiving texts saying Ive missed calls but my phone never rang

  • June 18, 2026
  • 1 reply
  • 19 views

I receive some calls but not others. Even when I have signal, I just get a text saying I’ve missed a call but my phone never rang.

1 reply

Lamiya C
iD Mobile Employee
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  • iD Mobile Employee
  • June 21, 2026

Hi ​@Dan7897,

 

Sorry you’re dealing with this. I know it’s frustrating when your phone shows signal but calls don’t actually come through.

 

This usually points to a network setting or call routing issue, so let’s try a few quick fixes:

 

Quick troubleshooting:
Restart your phone
Turn Airplane Mode ON for 30 seconds, then OFF
Check Do Not Disturb / Focus mode is switched OFF
Make sure call forwarding is not enabled
Check if Call Barring is active in your settings


Network checks:
Set Network Selection to Automatic
If you’re in a low-signal area, move and retest
Remove and reinsert your SIM (or restart eSIM if applicable)


Also worth checking:
Test SIM in another phone (if possible) to rule out device issue
Make sure your phone software is fully updated

 

If the issue continues after this, it may need a network refresh

 

Lamiya