New Contributor

recently married and need to change name on account

Forum|Forum|24 days ago
September 7, 2026
3 replies
45 views

Hi, I need to update my name on my account to my married name. How do I do that please?

iD Mobile Employee

Hi @chloe.beggie,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

K

keeley_01

New Contributor

Hi, I also require support to change the name on my account. Can you help please?

M

Marquerita T

iD Mobile Employee

Hi @keeley_01.

Thank you for your post. We can help with this. Please contact us directly through our live chat, and have the relevant documents ready to confirm the name change so we can update it on your account: https://www.idmobile.co.uk/live-chat.

Please don't post any documents or personal details on this thread.

Thanks,

Marquerita

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.