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Question

Recovery account details

  • August 3, 2026
  • 1 reply
  • 12 views

How would I recover my account details if I do not know what email address I used to register and have no idea of the password. All I know is my phone number 🫣😩🤷‍♂️

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • August 4, 2026

Hi ​@Alw6190,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai