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Govyjb
New Contributor
July 22, 2026

repeated messages asking if i want to connect to icloud

  • July 22, 2026
  • 1 reply
  • 7 views

Hi I keep getting messages asking if I want to connect to iCloud. 
 

I have done the following I have come out of iCloud and re -entered and I have switched off my phone several times.

 

is there something else I should be doing? 
 

thanks

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 24, 2026

    Hi ​@Govyjb,

     

    We're sorry to hear you're experiencing this issue.

     

    If you're repeatedly being prompted to connect to iCloud, we'd recommend trying the following:

    • Make sure your iPhone is running the latest version of iOS.
    • Check that you have a stable Wi-Fi or mobile data connection.
    • Go to Settings > [Your Name] and make sure you're signed in with the correct Apple ID.
    • Check your available iCloud storage by going to Settings > [Your Name] > iCloud.
    • Sign out of iCloud and back in again (which you've already tried).
    • Restart your iPhone.
    • If the prompt continues, try resetting your network settings by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

     

    If the issue still persists after trying the above, we'd recommend contacting Apple Support, as they'll be able to investigate whether there's an issue with your Apple ID or iCloud account.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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