retrieve a voicemail

Hi ​@hlmaguire84, 

📞 How to retrieve voicemail from your handset

1. Dial voicemail

• Open your phone dialler
• Press and hold 1

(or dial 123 if that doesn’t work)

2. Enter your voicemail PIN (if prompted)

• Enter your voicemail security PIN
• If you’ve forgotten it, it will need to be reset via customer services

3. Listen to your messages

• Follow the voice prompts to:
• Listen to new messages
• Save or delete messages
• Skip between messages

📱 Alternative (if dialling doesn’t work)

• Make sure you have signal
• Try restarting your handset
• Ensure voicemail is set up and active on your line (If it was not set up you will not be able to retrieve anything as there would not be any message.)

Owethu

Sorry, I didn't detail the message. It is a voicemail I received in January and I saved it. 

I cannot retrieve it.