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Question

Rollover Data not showing

  • December 20, 2025
  • 1 reply
  • 23 views
J
Community Member

Recently joined ID mobile and noticed that roll over data is not showing in the app or website. I only used 20gb out of my 150gb allowance last month and the app and website is showing 144gb/150gb

    1 reply

    Zubeida H
    iD Mobile Employee
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    • Zubeida H
    • iD Mobile Employee
    • December 20, 2025

    Hi ​@Jernau 

     

    I've just sent you a private message to help get this sorted.
    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
    I'll speak to you there.
    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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