Community Member

Question

sim

3 replies
38 views

Can I speak to customer service as I wanting to see a promotion I have as a key worker for SIM.only but do not want this to interfere with my account. How do I proceed as this offer is currently not offered via the app to.me direct

New Contributor

Hia I am wondering if i can get help with my e sim i wanted to keep my old number as I was meant to be able to use it today. I gave my pac code when I got my phone out.

iD Mobile Employee

Hi @Leeza galton

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile M

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

iD Mobile Employee

Hi @LMT66

Thank you for getting in touch with us.

Please contact our sales team on 0800 049 0250.

Thank you,

Zandile M

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.