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New Contributor
July 29, 2026
Question

sim activation

  • July 29, 2026
  • 3 replies
  • 25 views

Could you please help me to activate my account 

    3 replies

    Geluk
    Silver Contributor
    Silver Contributor
    July 29, 2026

    Have you followed the instructions sent with the SIM?

    Navigate to id’s website [not this one], search for SIM ACTIVATION.😆

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    BirukAuthor
    New Contributor
    July 29, 2026

    Yes I followed the sim activation but, I need new QR code as I used the one before.

    iD Mobile Employee
    July 29, 2026

    Hi ​@Biruk 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.