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StopTheSpamNow
New Contributor
September 26, 2026

Spam non billing and unsubcribe issues

  • September 26, 2026
  • 1 reply
  • 7 views

I’ve contributed to three other discussion regarding this. To me it short: Issues stopping non billing emails, like advice n tips BS emails.

And from the forum sign up confirmation email, every link is accessible apart from the unsubscribe link!


How to rectify these issues? What is it with ID mobile and  spamming. Surely has crossed over into illegal practices?!?

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 28, 2026

    Hi ​@StopTheSpamNow,

     

    I’m sorry to hear that you’re still receiving these messages despite having had the account for some time.

     

    As you’d like the unwanted messages stopped while continuing to receive important billing communications, please contact our Live Chat team so they can investigate this further and escalate the issue where required.

     

    https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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