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swap my number

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Speak to an agent

Decembersangel72Answer

Gold Contributor

Hi @Helengadd16

You can speak to an advisor using any of the following methods:-

The iD Mobile sales team can be reached by phone at 020 7139 1397.

Their operating hours are between 9 am and 6 pm, Monday to Friday

Or you can use the Live Chat:-

https://www.idmobile.co.uk/live-chat

When you contact the Live Chat :-

Type ‘talk to a person’ in the dialogue box and this will bypass the chatbot.

Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.

You can also contact iD Mobile via:-

Send a private message via their Socials (Facebook, X or Instagram)
iD Mobile social media accounts:-

Instagram: @idmobileuk
Facebook: idmobileuk
X (formerly Twitter): @iD_Mobile_UK

or email socialqueries@idmobile.co.uk.

OR you can add a post to the Community detailing what you want to know and I’m sure someone will be able to help you.

Good Luck x

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