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Andy Ryder
Community Member
Community Member
July 26, 2026
Question

Switch plan to unlimited data

  • July 26, 2026
  • 1 reply
  • 20 views

I have had a monthly SIM with ID for many years .. I am now thinkking of switching to unlimited data BUT … external to ID plan change I can get £14 per month with Giff Gaff … and £15 with ID mobile …..  AND on my app to switch within current account it’s £18 …..  so should I now leave ID Mobile ...OR can you make me a better offer? 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 26, 2026

    Hi ​@Andy Ryder,

     

    Thanks for getting in touch.

     

    We're sorry to hear you're not happy with the price you're seeing for your upgrade.

     

    We aren't able to offer or negotiate deals here on the Community, but our Sales Team can discuss the options available to you and let you know if there are any other offers that may better suit your needs.

     

    You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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