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Community Member
May 9, 2026
Question

switch to id

  • May 9, 2026
  • 1 reply
  • 18 views

Hi, ove order yesterday phone on a deal im still o2 customer and i wan to keep my number. I'm trying to switch and send pac code but i can't login in at my account its need idmobile number which i didn't have so how I can log in on to my account and switch?

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    May 9, 2026

    Hi ​@Wolverine,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overvie

    I'll speak to you there.
     

    Thanks,
    Hosai

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