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Question

switch to id

  • May 9, 2026
  • 1 reply
  • 3 views
W
Community Member

Hi, ove order yesterday phone on a deal im still o2 customer and i wan to keep my number. I'm trying to switch and send pac code but i can't login in at my account its need idmobile number which i didn't have so how I can log in on to my account and switch?

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • May 9, 2026

Hi ​@Wolverine,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overvie

I'll speak to you there.
 

Thanks,
Hosai

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