Community Member

Question

switch to id

Forum|Forum|4 months ago
May 9, 2026
1 reply
18 views

Hi, ove order yesterday phone on a deal im still o2 customer and i wan to keep my number. I'm trying to switch and send pac code but i can't login in at my account its need idmobile number which i didn't have so how I can log in on to my account and switch?

iD Mobile Employee

Hi @Wolverine,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overvie

I'll speak to you there.

Thanks,
Hosai

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