Hi ​@Kel1985,

Thanks for getting in touch.

Unfortunately, you're not able to transfer the contract into your son's name, as the agreement and credit check were completed in the original account holder's name.

However, you can change the bank details used to pay the bill by setting up a new Direct Debit. To do this:

• Log in to the iD Mobile app or My Account online.
• Go to My Billing.
• Select Set up or Manage my Direct Debit.
• Follow the on-screen instructions.

Your monthly Direct Debit will normally be taken around 14 days after your bill is issued.

Please note that a new Direct Debit can take up to 10 working days to become fully active. If you have a payment due within those 10 working days, we recommend making a manual payment first to avoid any disruption to your service.

Regards,

Gemma M

The iD Mobile Social Media Team