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Question

Transferring old number to add to imessage

  • August 8, 2026
  • 1 reply
  • 17 views

I have transferred my old number to my new iPhone using a pac code however on about phone it is still temporary number - and iMessage still has temporary number listed and not mine.

 

i have done software update, turned iMessage on and off, signed out of apple account and back in again , and switched phone on and off. 
 

please could someone help. 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • August 9, 2026

Hi ​@Rachy157

 

Please click on the link below for assistance with iMessage and update number under settings:

 

How do I fix iMessage or FaceTime issues on my iPhone? | iD Mobile Community

 

Owethu