HiI have two sons (minors) each with a phone on ID.It appears that there are two accounts - one for each of them.How can I get the two accounts merged so I can manage both of them together? TIA

Hi there @TomJR, sorry to hear that. Please contacto our live-chat and ask to speak to an agent:https://www.idmobile.co.uk/live-chatThanks,Tyler

Hi @TomJRIn the iD Mobile app, you’ll be able to register one account and then add more accounts by selecting “View your plans”.Tom

Two phones and two accounts | iD Mobile Community

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion).

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