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Community Member
June 15, 2026

unable to make calls

  • June 15, 2026
  • 2 replies
  • 32 views

I have tried to make phone calls this morning and it has said I have run out of four minutes but in my contract, I have unlimited calls. 
 

please help me my partner is in the military and I cannot currently speak to him

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    June 15, 2026

    Pursue via CHAT PAGE; type speak to an AGENT😃

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    iD Mobile Employee
    June 16, 2026

    Hi ​@ictarrant 

     

    I’m sorry to hear about the difficulties you’re experiencing.

    Could you please confirm whether the number you are trying to call is an international number, particularly as your partner is currently in the military?

     

    -Michael Z

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