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unable to make calls

  • June 15, 2026
  • 2 replies
  • 18 views
I
Community Member

I have tried to make phone calls this morning and it has said I have run out of four minutes but in my contract, I have unlimited calls. 
 

please help me my partner is in the military and I cannot currently speak to him

    2 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • June 15, 2026

    Pursue via CHAT PAGE; type speak to an AGENT😃

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • June 16, 2026

    Hi ​@ictarrant 

     

    I’m sorry to hear about the difficulties you’re experiencing.

    Could you please confirm whether the number you are trying to call is an international number, particularly as your partner is currently in the military?

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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