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Question

Unable to receive or make telephone calls

  • November 4, 2025
  • 1 reply
  • 26 views
B
Community Member

ID Mobile, i am unable to receive or make calls. I can only connect and call via whatsapp.

I my number is called directly, the call gets a message the phone cannot be reached or to an answer machine…. there is no ringing to connect, this has been going on for months

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • November 4, 2025

    Hi there ​@BB131, sorry to hear that. Have you recently joined us and transfered your number over?

     

    Thanks,

    Tyler

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