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Question

unlock old phone to sell

  • April 10, 2026
  • 3 replies
  • 15 views

How do I get my old phone unlocked to sell?

3 replies

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  • iD Mobile Employee
  • April 10, 2026

Hi ​@Herbie28,


I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.


MyUsername
New Contributor
  • New Contributor
  • April 28, 2026

Hello I need help doing this as well , as i have got a new phone I need to unlock my old phone to sell Can you help please? Thank you


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  • iD Mobile Employee
  • April 28, 2026

Hi ​@MyUsername 

 

Thank you for getting in touch.

We do not lock our phones, so your device should already be unlocked and ready to use on any network. You should be able to go ahead and sell it without needing to take any further steps.

If you experience any issues or need further assistance, please let me know and I’ll be happy to help.

 

Thank you,

 

Zandile m 

The iD Mobile Team