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New Contributor
April 8, 2026
Question

Usage Warning

  • April 8, 2026
  • 1 reply
  • 19 views

Hi,

I received a text message to say that I'd used 80% of my data. However my app reports only 45% usage. Why did I receive the text?

    1 reply

    iD Mobile Employee
    April 8, 2026

    Hi ​@DanielP1962 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.