Hi ​@Ham2000, 

Thank you for reaching out. Kindly note that we do not keep a record of your voicemail PIN, as it is created by you during the initial voicemail setup.

Thanks, 

Anneline

I am in Finland and have a voicemail. Unable to access as it says I need to set up a pin. Also using 123 but doesn’t let me set up 

Hi ​@Mops1972,

If you're currently in Finland and are unable to access your voicemail, it's important to note that voicemail needs to have been set up before you left the UK.

If your voicemail was already active before you travelled, you should be able to listen to your messages by calling: +44 7782 333 123

Make sure you're dialling the full international number, including +44, rather than the standard UK voicemail short code.

If you didn't set up voicemail before leaving the UK, you may not be able to access it while abroad and will need to wait until you return back to the UK.

I hope this helps.

Regards,

Gemma M

The iD Mobile Social Media Team