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Community Member
Oct 26, 2026 11:27 AM UTC
Question

why can't i get through a menu system

Why can't I get through menu system on 01392368351

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Oct 27, 2026 12:37 PM UTC

    Hi ​@Trevor ian,

     

    The number you've provided (01392368351) doesn't belong to iD Mobile.

     

    Could you let us know what you're trying to do when you call that number? For example, is it a bank, utility company, doctor's surgery, or another organisation?

     

    We'll do our best to point you in the right direction, but please don't share any personal or account information on this public forum.


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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