Skip to main content
Miles Peacky
New Contributor
Miles Peacky
New Contributor
April 24, 2026

why cantci use all of my data

Hi I have 40g of data per month but at the end of month have say 1 gb left so the next month I have 41gb. Why can't I use all of that data. It only let's me use 40gb. I should be allowed to use 41gb but at end of month it says ice run out of data but there is 1gb left. Most frustrating 

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    April 27, 2026

    Hi ​@Miles Peacky, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement