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Dariusz Wisniewski
Community Member
Dariusz Wisniewski
Community Member
Oct 20, 2021 9:21 PM UTC

Account log in problems

Whenever I try to log in to my online  account it takes me to the ID community account why  ????? I try and I try it’s so annoying I so disappointed wit ID mobile lately :(:(:(

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1 reply

Mohammed H
iD Mobile Employee
Mohammed H
iD Mobile Employee
Oct 21, 2021 12:32 PM UTC

Hello @Dariusz Wisniewski,

You’re probably logging into the wrong site.

The iD Community is just a platform for support as well as finding helpful articles.

The iD account is a separate log-in and account you need to register/use.

You would log in here: https://my.idmobile.co.uk/

 

Mohammed

 

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