Skip to main content
Question

2 id mobile phones both stopped working no reason

  • May 27, 2026
  • 1 reply
  • 4 views
P
New Contributor

Both my id mobile's have stopped working no idea what to do and why.

 

Was suggested get a new Sim but that has not helped.

    1 reply

    Hosai W
    iD Mobile Employee
    Forum|alt.badge.img+5
    • Hosai W
    • iD Mobile Employee
    • May 28, 2026

    Hi ​@pmootyen,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement