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about my email address

  • February 27, 2026
  • 2 replies
  • 10 views
M
Community Member

Hello , my order number is [ORDER NUMBER]. I order a i phone 17 pro max in id mobile . But  mistakely put worng email adress . Could you please cheek is it still my order gone through. Thank you 

    2 replies

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • February 27, 2026

    Hi ​@Md Hussain,

     

    I am so sorry to hear of the issues that you are experiencing with your order, as this is a public chat we would not be able to investigate the issue. Please get in touch with our customer service team via the live chat [https://www.idmobile.co.uk/live-chat]. 

     

    They would be more than happy to assist. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    iD Mobile Employee
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    • Marquerita T
    • iD Mobile Employee
    • February 27, 2026

    Hi ​@Md Hussain.

     

    Additionally, please check your email-  junk and spam folders for an order confirmation emails.

     

    ~Marquerita

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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