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Community Member
Md Hussain
Community Member
Feb 27, 2026 12:52 AM UTC

about my email address

Hello , my order number is [ORDER NUMBER]. I order a i phone 17 pro max in id mobile . But  mistakely put worng email adress . Could you please cheek is it still my order gone through. Thank you 

    2 replies

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Feb 27, 2026 9:38 AM UTC

    Hi ​@Md Hussain,

     

    I am so sorry to hear of the issues that you are experiencing with your order, as this is a public chat we would not be able to investigate the issue. Please get in touch with our customer service team via the live chat [https://www.idmobile.co.uk/live-chat]. 

     

    They would be more than happy to assist. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Marquerita T
    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    Feb 27, 2026 6:19 PM UTC

    Hi ​@Md Hussain.

     

    Additionally, please check your email-  junk and spam folders for an order confirmation emails.

     

    ~Marquerita

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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