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New Contributor
Oct 20, 2026 10:51 AM UTC

about upgrading

Would like to upgrade but keep my package

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Oct 21, 2026 6:51 AM UTC

    Hi ​@Kazzy79,

     

    If you'd like to upgrade but keep the same package, we'd recommend contacting our Sales team via Live Chat. They'll be able to check whether there are any upgrade options available that allow you to keep your current allowances and discuss the options available on your account.

     

    You can contact them here: https://www.idmobile.co.uk/live-chat 


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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