I'd like to request a physical sim card for my new contract. New customer and I used a PAC code to keep my number but need the physical sim. thank you.
Solved
accidentally requested esim but my phone doesn't support it
Best answer by Gemma M
Hi
I’m really sorry to hear that this has happened. You can collect a physical SIM card free of charge from any Currys store, just take a valid form of ID such as your passport or driving licence for verification and we’ll be happy to activate it for you.
Regards,
Gemma
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