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add a new line

  • May 8, 2026
  • 1 reply
  • 1 view
T
Community Member

I want to add new line on my existing contract it' says after 60 days I can it's been over 60 days now 

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • May 8, 2026

    Hi ​@Timmy-92 

     

    Thank you for getting in touch with us.

     

    If it has now been more than 60 days since your account was opened and you are still unable to add a new line, this may be due to an account eligibility or system-related issue. Please contact our sales team on 08000490250.

     

    Thank you,

     

    Zandile m 

    The iD Mobile Team 

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