Hello,
I am trying to add two new sim cards to my account. I have purchased two PAYG sims, but can’t work out the process for adding them to me account. I can see that I can add an account, but it requires a mobile number to be added, which hasn’t been supplied. I only have the sim card number. I’m very confused by the process, can someone please help.
Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Michael Z
All sorted, realised the mobile number was on the ID mobile invoice and managed to add them onto my existing account as per instruction on another thread.
+5Hi
Thanks for letting us know. We’re glad to hear that the issue has been resolved. If you have any further questions, please do not hesitate to get back in touch with us.
We’re happy to help!
Regards,
Gemma M
The iD Mobile Social Media Team
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