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New Contributor
June 23, 2026
Question

@nd sim

  • June 23, 2026
  • 3 replies
  • 8 views

I have  a mobile wifi device that i want to run in addition to my mobile phone. I assume my 2nd sim will need a different number to my mobile?

    3 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 23, 2026

    Hi ​@jonesy159,

     

    Yes, that's correct. A second SIM would be issued with its own mobile number and would be linked to a separate plan from your existing mobile phone account.

     

    If you'd like to get a SIM for your mobile Wi-Fi device, we'd recommend contacting our Sales team, who can discuss the plans currently available and help you set up a new account.

     

    You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    jonesy159Author
    New Contributor
    June 23, 2026

    Hi thanks for your reply. I already got a second sim plan from you . Where will I find the new number please?

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 23, 2026

    Hi ​@jonesy159,

     

    Thanks for getting back to us.

     

    You can usually find the mobile number for your new SIM in a few different ways, first put the SIM into a device that can receive calls or texts:

    • Check the paperwork or emails you received when the plan was purchased.
    • If the SIM is active in a phone, you may also be able to find the number within your phone's settings.
    • Send yourself a text or call yourself or someone else using the new SIM card.

     

    If you're still unable to locate it, please let us know, we’d be happy to assist you further.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.