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Community Member
September 22, 2026
Question

been 1hr still haven't got my esim

  • September 22, 2026
  • 1 reply
  • 7 views

been 1hr still haven't got my replacement esim 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 23, 2026

    Hi ​@Adeel_moh,

     

    I’m sorry to hear you still haven’t received your replacement eSIM.

     

    As it’s been over an hour, please contact our Live Chat team, who can check the status of the replacement eSIM and assist you further.

     

    https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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