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Question

Bought pay monthly with esim, already have a sim plan: how do I keep my old number?

  • May 15, 2026
  • 1 reply
  • 8 views
J
Community Member

So I've already got a sim-only plan and just bought a pay monthly with an e-sim. I figured this would just mean I don't need to use my current sim but it's given me a whole new number. I don't want a new number. How do I keep my current phone number and ditch the new esim one?

1 reply

Anneline M
iD Mobile Employee
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  • Anneline M
  • iD Mobile Employee
  • May 15, 2026

Hi ​@JoeAPR, 

 

Thank you for getting in touch. 

 

I am terribly sorry as the system does not allow us to port internally. You can however transfer from a different network to our network or transfer from our network to a different network. The only way to keep your number with iD mobile is to do an upgrade from your old contract which will convert to a new one keeping your old number.
 

Thanks, 

 

Anneline

The iD Mobile Team 

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