Community Member

brand new iPhone

1 reply
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Hello. I’m considering buying a new iPhone. However, my old plan with ID Mobile isn’t yet over. Is it possible to pay upfront to end my current plan and switch to a new one with the new iPhone?

Gemma M

iD Mobile Employee

Hi @Cris84,

Thanks for getting in touch.

Unfortunately, we’re unable to offer an early upgrade by paying off the remaining months of your current contract.

You’ll need to wait until your account becomes eligible for an upgrade. Once you’re eligible, you can upgrade through the iD Mobile app or contact our Sales Team to discuss the available iPhone deals.

https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

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